FAQ
Everything you
want to know
Common questions about getting started, features, integrations, and pricing.
Getting Started
You can store a list there. MentorDeck is different because it reduces coordination burden and makes engagement visible. A spreadsheet holds data. MentorDeck runs the workflow: profiles, booking, tracking, and reporting, all in one place.
No. Founders search by keyword and filter by skill and sector. Every card they find was written by the mentor it describes. We don't build profiles from the public web.
Quickly. Start with your top mentors and one cohort. You don't need to migrate everything on day one. Most programs are up and running within a week, then expand as they see results.
Lists are static. MentorDeck is a workflow. A list tells you who's available. MentorDeck lets mentees find the right person, book directly, and gives you visibility into what actually happened.
No. MentorDeck works for VC platform teams, universities, economic development organizations, and any community or ecosystem program that manages mentor relationships.
That's the recommended path. Start with one cohort, validate the workflow, and expand over time. There's no pressure to onboard everyone at once.
Adoption & Usage
Mentors love it because it's lightweight. They create a simple profile once, optionally connect their calendar, and only take meetings when they choose. There's no required login or mandatory activity.
No. Mentors keep their existing habits (Calendly, Google Calendar, Zoom, whatever they use). MentorDeck plugs into those tools rather than replacing them.
Participants self-serve via tagged, searchable profiles. Instead of emailing a program manager who then matches and introduces, mentees browse the directory, read bios, and book directly.
Keep them lightweight. Start with minimum viable information: a short bio, expertise tags, and availability. The less you ask mentors to maintain, the more current profiles stay.
Tags and searchable profiles reduce the guesswork significantly. Mentees can filter by expertise, industry, or topic. The directory design surfaces the right mentor without needing a human matchmaker.
Features & Integration
Yes. Your deck lives at its own address with your program's name and logo on it.
Yes. MentorDeck integrates with Slack for notifications and updates within your community workspace.
Yes. Zoom, Google Meet, and Microsoft Teams for video. Google Calendar, Microsoft 365, and Calendly for availability.
MentorDeck handles the full booking workflow, including initial booking, reschedule requests, and cancellation flows, with automated notifications to both parties.
Privacy & Control
MentorDeck is invite-first. Directories are private by default, and you control who can access what. Role-based permissions let you separate mentor, mentee, and admin views.
Mentors set their own hours and can pause when they're busy. Admins see who is getting booked and who is not, so you can point founders toward the bench you have.
Data & Reporting
Meetings logged, engagement rates, which features are being used, and exportable data for stakeholder reporting. You get a real picture of program activity, not just a meeting count.
Engagement is visible end-to-end: meetings booked, feedback submitted, mentor activity levels. You can export data for board reports, grant applications, or investor updates.
Yes. MentorDeck includes follow-up feedback flows so you can collect structured input after sessions and use it to improve your program over time.
Yes. Export your data anytime for reporting, audits, or analysis. You own your data, no lock-in.
Pricing
Every paid deck includes unlimited mentors and unlimited meetings, engagement analytics, two-sided feedback, exports, and every integration. $99 per month billed annually, or $149 month to month. Decks start free while you set up.
Still have questions?
Talk to a human.
We're happy to walk through your specific program and answer anything not covered here.